服务

当你住在校园里的时候, you’ll have access to 大学的宿舍’s concierge services and facilities for your personal needs. If you ever have questions about these services, please contact your resident assistant (RA).

保养及维修

如果你的房间或公寓里有什么东西需要修理, or you need to report mechanical problems with a washer or dryer, 请提交维修请求.

Normal maintenance hours are Monday through Friday from 7 a.m. 到下午3:30.m. 如果你有紧急情况, 比如没有热量和电力, 在这些时间之外, 请致电(248)370-3331与OUPD联系. If you are having problems with your internet or electronic devices, please contact the 住房 Technology Helpdesk at (248) 370-2534.

If you have any additional questions, please contact 大学的宿舍 at (248) 370-3570.

服务部门

哈姆林, 山顶, 橡树的观点 and Vandenberg Halls each have a service desk that is staffed throughout the day and provides:

游戏
邮件派递(U).S. 和校园)
移动的车
厕纸
工具
真空吸尘器

安V型. Nicholson Community House has a service desk that is staffed throughout the day and provides:

钥匙(仅限公寓楼)
邮件派递(U).S. 和校园)
移动的车
体育设备
真空吸尘器

服务台工作时间

宿舍服务台工作时间
周一至周五:上午10点.m. - 10 p.m.
星期六至星期日:上午10点.m. - 5 p.m.

公寓服务台工作时间
周一至周五:上午10点.m. - 10 p.m.
星期六至星期日:上午10点.m. - 5 p.m.

服务台联系电话

哈姆林大厅服务台(四楼大堂)
(248) 370-2953

山顶服务台(三楼大堂)
(248) 370-3984

橡树的观点 Service Desk(二楼大堂)
(248) 370-4491

范登堡大厅 Service Desk (first floor, between the two towers)
(248) 370-2886

公寓服务台. 尼科尔森社区之家，4000)
(248) 370-2581

洗衣服务

Don't worry about carrying your weight in quarters around OU. Every housing unit has at least one laundry room for residents to use free of charge.

Residence halls have laundry rooms equipped with Maytag washers and dryers, 洗衣下沉, 椅子和桌子. 每个公寓在安V. Nicholson student apartment complex has its own washer and dryer. 乔治·T. Matthews student apartment complex has two central laundry rooms with three washers, 三个烘干机, 每个房间都有洗衣槽和分类台.

Each machine takes about 30 minutes to wash and 60 minutes to dry. Never leave your belongings or clothes unattended in any of the laundry rooms. 机器只供居民使用. Mechanical problems with any washer or dryer should be reported online via the e-maintenance系统.

邮件服务

Each residence hall room and student apartment unit has a locked mailbox. Residence hall mailboxes are located on the main floor of each building and can be opened using the corresponding room keys. 安五世的邮箱. Nicholson student apartment residents are located in the Community House and can be opened with special mailbox keys (each mailbox corresponds to each student’s bedroom number). 乔治。T. Matthews student apartment residents are right outside each apartment.

Please remember: in order for mail and packages to be delivered correctly, 它们必须被准确地处理. 请仔细阅读以下信息, and be sure to share it with those who are likely to send you mail.

包

Residence hall students who receive a package will receive an email notification that they may pick up the package at either the 哈姆林, 山顶, 橡树的观点, 或范登堡服务台. Students must present their student ID to receive the package.

安五世. Nicholson student apartment residents who receive a package will get a notice in their mailbox along with a key to a parcel box located inside the Community House. 如果包裹太大，装不下包裹箱, 你会被要求到公寓办公室去取.

处理邮件

学生宿舍

橡树景厅
学生全名
橡树景厅, RM #
梅多布鲁克路509号.
罗切斯特，密歇根州48309-4452

哈姆林大厅
学生全名
哈姆林大厅, RM #
梅多布鲁克路550号.
罗切斯特，密歇根州48309-4452

山顶大厅
学生全名
山顶大厅, RM #
273灰熊路.
罗切斯特，密歇根州48309-4478

范登堡大厅
学生全名
范登堡大厅，RM #
梅多布鲁克路502号.
罗切斯特，密歇根州48309-4452

学生公寓

安五世. 尼科尔森公寓

1000年建筑
学生全名
草地溪路1000号.， apt #
罗切斯特，密歇根州48309-4425

2000年建筑
学生全名
草甸溪路2000号.， apt #
罗切斯特，密歇根州48309-4426

3000年建筑
学生全名
3000 Meadow Brook Rd， apt #
罗切斯特，密歇根州48309-4427

5000年建筑
学生全名
梅多布鲁克路5000号.， apt #
罗切斯特，密歇根州48309-4428

6000年建筑
学生全名
草甸溪路6000号.， apt #
罗切斯特，密歇根州48309-4429

7000年建筑
学生全名
草地溪路7000号.， apt #
罗切斯特，密歇根州48309-4430

乔治T. 马修斯的公寓

572-596号
学生全名
单元# Meadow Brook Rd.
罗切斯特，密歇根州48309-4487

适用于620-700单元
学生全名
UNIT #峡谷博士.
罗切斯特，密歇根州48309-4487

发文

You can mail letters at the 哈姆林, 山顶, 橡树的观点, and Vandenberg 服务部门. The Apartments Community House also has a mail slot where letters can be mailed.

转发邮件

以确保您的邮件在移动后被转发, be sure to update your address in your My Sail account each time you change addresses. Please note that only mail delivered by the United States Post Office will be forwarded; packages from UPS, 联邦快递, and DHL that are delivered for a student who does not live on campus will not be forwarded.

放样的请求

大学的宿舍 is pleased to offer bed lofting service for any student who would like their bed placed in a lofted position for the 2023-24 academic year. 那些对他们的床有兴趣的人必须填写此申请表吗. If you would like your bed to remain in the standard position, 此时您不需要采取任何行动.

请注意以下重要细节:

Lofting service will result in a $45 charge to your student account once lofting is completed, 只要您的要求在8月18日前提出, 2023.
The charge will increase to $65 for lofting requests made after the fall move-in period.
Beds in 大学的宿舍 can only be lofted through this request process.不允许进行其他形式的抽签.
全尺寸的床不能放置. If you live in a room that has a full-sized bed and submit a lofting request, your bed will not be lofted and you will not be charged the lofting fee.全尺寸的床可以在安五世找到. Nicholson apartments, as well as some rooms in the 乔治T. 马修斯公寓和橡树景大厅.

Bedrooms in 哈姆林大厅 which house three assigned students must leave their furniture in the original lofted configuration due to space restrictions.

专家的容器

On-campus residents who need to dispose of needles or other sharps are now able to check out a personal sharps container from the Service Desk in their community. 一旦容器被装满, it can be exchanged or turned in at the Service Desk in 范登堡大厅. We ask that all containers are returned at the end of the semester.

There may be a variety of reasons students need access to a sharps container. 升音的例子包括:

Needles – hollow needles used to inject medication under the skin.
Syringes – devices used to inject medication into, or withdraw fluid from, the body.
Lancets (also called “fingerstick” devices) – instruments with a short, two-edged blade used to collect drops of blood for testing.

This pilot program was created by the Graham Health Center, 环境健康和安全方案, 及大学宿舍. 感谢宿舍协会, 残疾学生委员会, and Transcend for advocating that this resource be available to on-campus residents.

大学的宿舍

哈姆林大厅，448房间
梅多布鲁克路550号
罗切斯特，密歇根州48309-4452
(位置地图)
(248) 370-3570

星期一至星期五:上午8点.m. - 5 p.m.